If you’re unsure whether a fabric will suit your project feel free to contact us for a fabric swatch. Being 100% sure the fabric suits your project is better than receiving fabric you’re unhappy with.
Every now and then customers purchase fabric that doesn’t meet their needs and ask if they can return it to our store. If you find yourself in this situation please note the following Return Policy...
Contact us as soon as you receive the fabric to let us know you would like to return it. We shall provide you with our return address and log the fabric being returned. Fabric must be returned within seven working days of our email.
You must cover all costs of the return of the fabric. We recommend you register the parcel – however, this is completely your choice.
Once we receive the fabric we shall email you to confirm its arrival. The fabric must be in identical condition to how it left us – unwashed, unused, uncut. If it is in any way not in identical condition we will not accept the return of the fabric and we will send it back to you.
When we have received the fabric we shall issue you with a refund or equal store credit valid for 12 months (your choice)
If there are any queries at all, please don’t hesitate to contact us!
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