Postage and Payment

Payment

We accept PayPal and direct deposit for all website orders (Australian buyers) and PayPal for all international buyers. PayPal is a fast and secure way to pay directly from your bank account or from your credit card. More information about PayPal can be obtained from their website. We expect all orders to be paid when Checkout is complete as you will automatically be directed to PayPal.

We also accept Lay-Buy - powered by PayPal. Our terms are minimum 25% deposit with two months to pay your lay-by. After all payments have been received your order will be posted ASAP.

    Postage

    We will ship all orders within 24-72 business hours of receiving payment and we use Australia Post to post all orders. Please note we do not post Fridays as we prefer to hold your order here in our studio rather than have Australia Post hold it in their warehouses. Parcels posted to Australian locations take between one to 10 business to reach their destination - this is based on Australia Post estimates and your location. We ship via tracked air mail to overseas destinations. Delivery times vary depending on country and location - the average is around 4-18 days for delivery from our door to yours.

    Postage/Shipping Calculation

    All postage/shipping costs are calculated by weight - no matter if we are delivering within Australia or shipping overseas. The other variable is the postage option you choose - this will alter the overall postage charge, but you'll see all options available to you at Checkout. Postage is charged by the following to all countries:

    Country Weight
    Australia 0g-100g
    100g - 500g
    500g - 1kg
    1kg - 3kg
    3kg - 5kg
    Rest of World 0g - 500g
    500g - 1kg
    1kg - 1.5kg
    1.5kg - 2kg
    Etc

     

    Postage Options and Disclaimers

    We offer several postage options for Australian buyers. Please note the different services listed below. The only postage option that covers you for losss or damage in transit is Insured Postage or Priority Postage - we highly recommend you choose either of these options for absolute certainty your order will arrive safe and sound. All other Australian postage services Australia Post offer do not cover loss or damage and we will not be held liable if you choose one of these options and your parcel does not arrive or arrives damaged.

    Our Priority postage service ensures your order is processed within 24 hours of payment being received. We will also use Australia Post's Express Post network to deliver your parcel. Your parcel will also be tracked and insured. It is up to you, the customer, to check whether you are inside Australia Post's Express Post network - more information is available here.

     

    Trackable Insured Posted
    Australia Postage Services Standard No No 48-72 hours after payment is received
    Tracked Yes No 48-72 hours after payment is received  
    Insured Yes Yes 48-72 hours after payment is received
    Priority  Yes Yes Within 24 hours after payment is received
    Rest of World Shipping Standard Yes No Within 72 hours after payment is received
    Express Yes No Within 24 hours after payment is received