Postage and Payment
How can I pay?
We accept most credit cards, PayPal and direct deposit for all website orders. PayPal is a fast and secure way to pay directly from your bank account or your credit card. More information about PayPal can be obtained from their website. We expect all orders to be paid when Checkout is complete. Our bank details will also be available to you when you Checkout.
We also accept Afterpay. Afterpay is a buy now, pay later 'laybuy' offer. This page explains how it works. You pay for your goods in four payments spread every two weeks via your Afterpay account. However, we send your goods to you within the normal time frame of a non-Afterpay order.
How much is postage?
Postage price updates due to Australia Post increases are effective July 1, 2023. Australian tracked postage is free for all order above $180.00. All postage prices are based on the weight of your order and all prices include tracking. Australian postage prices for parcels less than $180.00 in value are as follows:
|Weight||Standard Postage||Express Postage|
|Up to 100g||$7.00||$14.00|
|101g to 1kg||$11.00||$15.00|
|1.001kg to 2kg||$15.00||$19.00|
|2.001kg to 3kg||$19.00||$23.00|
|3.001kg to 5kg||$22.00||$30.00|
International Shipping Information
Due to Covid's worldwide disruption to just about everything we know as 'normal' in life, we've decided to reduce international shipping until further notice. Parcel arrivals to most countries are still delayed as of July 2023. That being said, France, USA, New Zealand and Japan are active on our system and you'll be able to order for delivery to those countries. If you're not located in one of those countries, please contact us with your address and we'll load shipping costs to the weight of 2kg to our system. Please note we don't use sea mail or any other untracked service.
When will my order arrive?
We post orders on Mondays, Wednesdays and Fridays and use Australia Post to deliver all parcels. Express Post order are posted within 24 hours and Standard Post orders take two days minimum to process.
Current delivery estimates from Australia Post vary from state to state. Deliveries can be within days if you're located in Victoria or, in some instances such as delivery to Western Australia and remote areas of each State and Territory, it can take two or more weeks for orders to arrive. Express Post is within 48 hours of posting if you're within the Express Post network - see below.
Postage Options and Disclaimers
Once your order is in the hands of Australia Post we will not be held liable for damaged or missing items. All orders are snug within paper and plastic (recyclable) wrapping before being placed into an external satchel or box.
We also use Australia Post's Express Post network to deliver your parcel. This is one of the fastest ways to receive your delivery Australia-wide. It's either overnight or 48 hour delivery, but you MUST be in the Australia Post Express Post network to get these super fast speeds. It is up to you, the customer, to check whether you are inside Australia Post's Express Post network - more information is available here.