Postage and Payment
How can I pay?
We accept PayPal and direct deposit for all website orders. PayPal is a fast and secure way to pay directly from your bank account or your credit card. More information about PayPal can be obtained from their website. We expect all orders to be paid when Checkout is complete as you will automatically be directed to PayPal. Our bank details are available to you when you Checkout.
We also accept Afterpay. Afterpay is a buy now, pay later 'laybuy' offer. This page explains how it works. You pay for your goods in four payments spread every two weeks. However, we send your goods to you within the normal time frame of a non-Afterpay order.
How much is postage?
Australian postage is free for all order above $150.00. All postage prices are based on the weight of your order and all prices include tracking. Australian postage prices for parcels less than $150.00 in value are as follows:
|Up to 250g||$5.95|
|251g - 800g||$9.95|
|801g - 1.3kg||$13.20|
|1.31kg - 2.5kg||$16.35|
|2.51kg - 5kg||$19.50|
|Up to 250g||$12.95|
|251g - 1.3kg||$15.70|
INTERNATIONAL SHIPPING: Due to the worldwide disruption to just about everything we know as 'normal' in life, we've decided to stop international shipping until further notice. Parcel arrivals to all countries have been horrendously delayed or even rejected due to COVID-19. We all know the aviation industry has been decimated and all postal services worldwide have been disrupted - to some extent - or even stopped.
We are so sorry to do this, but we have no other option. If you're desperate for fabric and you're not in Australia (and are willing to wait weeks and weeks for your parcel to arrive) please message us with links to the fabrics you're interested in and we'll get a shipping price to you ASAP.
When will my order arrive?
We post orders on Mondays, Wednesdays and Fridays and use Australia Post to deliver all parcels. Express Post deliveries are posted within 24 hours and standard orders take two days minimum to process.
Due to the COVID-19 virus and the social restrictions implemented by the Australian Government, deliveries Australia-wide are taking longer than usual to arrive. Pre-Covid-19, parcels posted to Australian locations took between one to 10 business to reach their destination - this is based on Australia Post estimates and your location. Current delays are adding days and, in some instances, weeks to this estimate.
Postage Options and Disclaimers
Once your order is in the hands of Australia Post we will not be held liable for damaged or missing items. All orders over the value of $100 will include registration and all orders under that value are insured automatically to the value of $100.
We also use Australia Post's Express Post network to deliver your parcel. This is one of the fastest ways to receive your delivery Australia-wide. It's either overnight or 48 hour delivery, but you MUST be in the Australia Post Express Post network to get these super fast speeds. It is up to you, the customer, to check whether you are inside Australia Post's Express Post network - more information is available here.