Covid-19 update and stocktake time July 07 2020
Hello fabric lovers
I hope you and your loved ones are all well and keeping safe in these hard times.
Victoria got the virus under control for some weeks there, but unfortunately we now have an outbreak in Melbourne. Lucky for us, as we're located on the Bellarine Peninsula, our business goes on as normal. I am unsure whether there will be domestic postage delays due to the state borders shutting Victoria off, but I'll update this as information comes to hand. Unfortunately international postage, including postage to New Zealand, remains on hold.
We are currently doing our stocktake and you may notice some glitches with the website. We're working hard to get this completed within the week. This stocktake will give us an accurate inventory of our current online stock.
Returning to normal - Mon, Wed, Frid postage days June 17 2020
I hope you're all well.
This is just an update on our postage days. When we were in the throes of Covid-19 and lockdown we reduced our postage days to two days a week - Tuesday and Thursday. As the threat of Covid-19 has lessened in Australia we're returning to our normal postage days of Monday, Wednesday and Friday. This is for all standard deliveries. If you select Express Post at Checkout, your parcel will be posted ASAP.
Please note Australia Post is still experiencing significant delivery delays around the country. Once a parcel is in their hands it's then out of our control when you receive it. Some parcels are arriving within days, others are taking several weeks.
International shipping is still in disarray so we are not accepting international orders until further notice.
Australia Post Express Post and standard delivery delays April 24 2020
Due to the current overwhelming demand, all deliveries within Australia are facing significant delays. This includes Express Post. While Express Post remains the fastest service Australia Post offers, it is no longer guaranteeing that your parcel will arrive within the designated 24-48 hours. Deliveries to remote parts of Australia are also facing delays of more than one week. For up-to-date information on Australia Post deliveries, please visit their Coronavirus Domestic Updates Page.
International shipping now on hold until further notice April 11 2020
Due to the worldwide disruption to just about everything we know as 'normal' in life, we've decided to stop international shipping until further notice. Parcel arrivals to all countries have been horrendously delayed or even rejected due to COVID-19. We all know the aviation industry has been decimated and all postal services worldwide have been disrupted - to some extent - or even stopped.
We are so sorry to do this, but we have no other option. If you're desperate for fabric and you're not in Australia (and are willing to wait weeks and weeks for your parcel to arrive) please message us with links to the fabrics you're interested in and we'll get a shipping price to you ASAP.
Sewing Patterns slowly being added to the store April 03 2020
We are very fortunate that our stock is with us in our studio and no longer in a storage shed offsite. In saying that, there are so many tubs I have to laugh at them or I'd just cry looking at all of the work yet to be done.
The sewing patterns are ladies, mens, teens, kiddies, toddlers and babies and there are also a lot of craft ones, too. They range from the 1930s to the modern era and are all checked before they are put on the website. A tedious job, but if I crank the music up a little and check them in little lots, I find it quite soothing after a while. I would never consider putting up a sewing pattern before checking it, so it's a job that just needs to be done!
Covid 19 : Postage Update March 27 2020
As I said in our previous blog post, the whole world is in uncertain times. Currently, Australia Post is open, delivering nationally and to customs internationally. However, there are huge international delays, so please be mindful your order may not arrive as fast as usual at this time. All of our orders have tracking, so you'll be able to check on the location of your parcel as it makes its way to you.
The Australian Government is asking people to stay at home as much as possible. So I have decided to limit my postage days to twice a week, down from the daily pick-ups I usually do. I've split the days to Tuesday and Friday. If you choose Express Post I'll get your parcel off to the depot ASAP.
This all may change if our State, Victoria, goes into lock-down. Should I need to adjust over the coming weeks, I'll update here accordingly.
Covid-19 Announcement March 23 2020
Never in a million dreams did we see this coming. But Covid-19 is here and is changing the world, so change with it we must until our scientists can eradicate it.
We are located in Victoria, Australia. While Australia is governed by a Federal Parliament, we also have States that are controlled by local governments. Therefore, both Prime Minister (Federal) and Premier (State) can bring in new laws to guide us through this virus nightmare.
At the moment, Australia is operating with necessary business only. Retail is still (mostly) open, but our social side of cafes, sporting clubs etc have all been shutdown or heavily reduced to take-away only.
Australia Post is deemed a necessary business. However, that may change in the coming weeks. If we are put into lock-down, we will be unable to leave our homes and Australia Post (among a plethora of business) will cease to operate.
Retro Age will keep open if/until that time happens. If it does indeed happen, I've also decided to keep the website open, even though I won't be able to post. You'll be able to purchase during this time, if you wish (or simply just look at the pretty photos), but I won't be able to get your order to you until Australia Post re-opens. For the latest domestic Australia Post information visit this page.
International deliveries are already being delayed due to the various Covid-19 restrictions put in place in each country. For the most up-to-date Australia Post information regarding your country visit this page.
Shopify, our website host, is also offering gift card usage to all businesses. It's one of Shopify's ways to help 'flatten the curve'. We've activated our gift cards here. They are fully digital and are a lovely way to brighten someones day in this current grey world.
More than anything else - I extend my sincerest wish for your perfect health in the coming months. I hope you and your loved ones are able to stay safe and weather these coming weeks with minimal impact to your health and wellbeing. If you find things too much, please don't forget to contact your local mental health agencies and advocates and don't hesitate to contact your local medical services should you show feel ''not right'. We're all in this together and, as a race, we'll get through this one day at a time.
With much love,
Possible postage delays due to Australian bushfires January 06 2020
We are back at work as of today, Monday 6 January, 2020. We'll be processing all orders as soon as possible and will also be replying to any enquiries received during the past two weeks.
As many people are aware, Australia is in a bushfire crisis at the moment. That's putting it mildly for our state of Victoria - up to 1/7th of the state is currently on fire or burned. It's been an awful time for many communities around our beautiful country.
Due to these fires, there may be postage delays for domestic orders (all dependent on your location). To keep abreast of Australia Post's latest information click here. International deliveries should be running as normal, however smoke haze around our international airport, Tullamarine, may delay some deliveries.
I wish you all a safe 2020!
The Festive Season is upon us! Christmas and New Year postage December 17 2019
Hello vintage fabric lovers!
It's been an incredible year and, once again, we find the Festive Season upon on. The website will remain open throughout December and January, but please remember the huge postage volume out there in postage land. Deliveries will take longer to get to you than usual. We're getting them posted as fast as we can this end and are currently upgrading orders to Express Post.
Australia Post is closed on Wednesday 25th December, Thursday 26th December and Wednesday 1st January, 2020. The post will barely move in the interim days, unfortunately, - and I dare say January 2nd and 3rd will be just the same.
So, keeping these above dates in mind, we'll be doing our final post for the year on Friday 20 December (no guarantees your parcel will arrive in time for Christmas, though) and will recommence postage on Monday 6th January. We'll still be in the studio, so feel free to contact us on firstname.lastname@example.org if you need something ASAP.
I wish you and your family a wonderful Christmas and look forward to spending our 17th year with you in 2020!